Privacy Policy

Last updated: 10 June 2026

This privacy policy explains how Kent Commercial Kitchens (Advantage Catering Equipment Ltd) collects, uses and protects personal data when you use our website or contact us about a project. It should be read alongside our Cookie Policy.

1. Who we are

Kent Commercial Kitchens is a trading name of Advantage Catering Equipment Ltd, which is the data controller for personal data processed in connection with this website and our services.

Company name: Advantage Catering Equipment Ltd
Company No.: 06749771
Registered address: Unit 12 Shorncliffe Industrial Estate, North Close, Folkestone, Kent, CT20 3UH
Contact: sales@advantagecateringequipment.co.uk · 01304 249963

We are registered with the Information Commissioner’s Office (ICO) as a data controller. Our ICO registration number is ZC157301.

2. What personal data we collect

We collect personal data in the following circumstances:

  • Enquiries and contact forms: name, job title, company name, email address, phone number, and details of your project or enquiry.
  • Site surveys: site address, contact person on site, access arrangements and any relevant operational details you provide.
  • Quotations and projects: company details, billing address, project specifications, and correspondence relating to your project.
  • Invoicing and payments: name, company, billing address and invoice records. We do not store payment card details.
  • Website usage: analytics data collected via cookies. See our Cookie Policy for full details.

3. How we use your data

  • Responding to enquiries and providing quotations;
  • Carrying out site surveys, design work, equipment supply and installation;
  • Managing the project relationship, including scheduling, correspondence and snagging;
  • Issuing and processing invoices;
  • Complying with legal and regulatory obligations, including Gas Safe, F-Gas and health & safety records;
  • Improving our website and understanding how visitors use it (analytics only, with consent);
  • Sending occasional relevant information about our services where we have a legitimate interest to do so.

4. Legal basis for processing

  • Contract performance: processing necessary to provide our services, respond to enquiries and manage projects;
  • Legitimate interests: follow-up communications with enquirers and customers, improving our services and business development;
  • Legal obligation: retaining records required by tax, health & safety and gas safety law;
  • Consent: analytics cookies (where you accept these on our cookie banner).

5. Who we share data with

We do not sell personal data to third parties. We may share data with:

  • Trade partners and subcontractors involved in delivering your project, on a need-to-know basis only;
  • Software and cloud service providers including Microsoft 365, Simpro, AutoQuotes, Xero and Breathe HR, acting as data processors under appropriate contracts;
  • Professional advisers including our accountants, insurers and legal advisers, where necessary;
  • Public authorities where required by law, including HMRC, the Health and Safety Executive, and Gas Safe Register.

6. How long we keep your data

  • Project and invoicing records: 7 years from the end of the relevant financial year, in line with HMRC requirements;
  • Gas safety and F-gas records: minimum period required by regulation;
  • Enquiry records where no project followed: up to 3 years;
  • Website analytics: up to 14 months, as set by Google Analytics 4.

7. Your rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, port or object to processing of your personal data. To exercise any of these rights, contact us at sales@advantagecateringequipment.co.uk. We will respond within one month. You also have the right to lodge a complaint with the ICO at ico.org.uk.

8. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. Staff access to personal data is limited to those who need it.

9. Cookies

For full details of what cookies we use and how to control them, see our Cookie Policy.

10. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page. For queries, contact us at sales@advantagecateringequipment.co.uk or 01304 249963.