Case study · Public sector and heritage · Dover, Kent

Maison Dieu, Dover

A three-zone, all-electric commercial kitchen and bar delivered inside a Grade I listed building, as part of the £10.5m restoration of the Maison Dieu.
SectorPublic sector, heritage
LocationDover, Kent
Project value£100k+
Programme8 weeks
CapacityUp to 300 covers
The brief

A banqueting kitchen inside a Grade I listed building

Maison Dieu in Dover is a Grade I listed building, and our work there formed part of a £10.5m restoration programme. The brief was a full commercial kitchen and banqueting facility inside it: three zones, all electric, with a bar, sized to serve up to 300 covers per banquet.

Banqueting at that scale sets the whole design. Three hundred covers have to leave the kitchen close together and arrive hot, so cooking and holding capacity, the plating and service route, and the wash-up that comes back afterwards all have to be worked out from the covers figure rather than from the floor area.

Commercial kitchen line installed beneath a heritage arch at Maison Dieu, Dover
The kitchen line, set out around the existing heritage arch.
Feature bar built into a tiled arch at Maison Dieu, Dover
The bar, built into the tiled arch rather than in front of it.
The difficulty

Grade I is the most restrictive designation in England

Grade I listing is the most restrictive heritage designation in England, and it reverses the usual order of decisions. On an ordinary fit-out the kitchen is designed first and the building is adapted to suit it. Here the building goes first. What can be fixed to, cut into, routed through or covered over is set by the fabric and by the consents that protect it, and the kitchen has to be designed inside whatever is left.

Services are where that bites hardest. A commercial kitchen needs extraction, supply air, power, water, drainage and refrigeration, and all of it has to arrive in the same few rooms. In a Grade I building the routes those services would normally take are very often the routes you are not permitted to use, so every one of them has to be resolved individually against what the structure will allow. The kitchen was delivered all electric, which keeps gas services out of the listed fabric altogether, and across three zones, which means three sets of services to coordinate rather than one.

Public sector heritage commissions also require contractors who understand listed-building working methods, and that is about site conduct as much as drawings: what gets protected before anyone starts, how materials are moved through rooms that have just been restored, how fixings are formed and recorded, and how something found behind a wall gets raised instead of covered over. Procurement on a scheme of this size asks for all of that in writing. It then has to be true on site, alongside other trades, in a building that cannot be repaired if you get it wrong.

What we did

Designed and installed within the building's constraints

We designed and installed a full commercial kitchen and banqueting facility within the building's strict constraints: three zones, all electric, with the bar delivered as part of the same package. Design was by our CFSP-accredited directors, and every trade on site was our own, so sequencing inside a live restoration was ours to manage rather than something handed down a subcontract chain. On a heritage job that is worth more than it sounds, because the person who has to find an acceptable route for a duct is in the same company as the person who drew it.

Three-zone kitchenDesigned as three zones inside the building, with services coordinated to each rather than to one central plant position.
All electricNo gas infrastructure inside the listed fabric, which takes a whole category of service routing out of the problem.
Banqueting to 300 coversCooking, holding, plating and wash-up sized for up to 300 covers per banquet.
BarDelivered as part of the same package, built to sit within the restored interior rather than against it.
Ventilation and extractionCanopies, ductwork and supply air routed to suit the fabric, not the shortest line on a drawing.
Listed-building methodsProtection, fixing methods and recording appropriate to a Grade I building, on a live restoration site.
The result

Eight weeks, inside a Grade I listed building

Delivered in eight weeks as part of the £10.5m restoration of the Maison Dieu. The building now has a three-zone, all-electric commercial kitchen and a bar, able to serve up to 300 covers per banquet, inside a fabric that could not be altered to suit them.

Our public sector kitchen design page covers how we work with procurement teams and main contractors, and our Dover and Deal page lists other projects in the area.

Working on a listed building

We survey first, then design to what consent and fabric will allow. Kent and the South East, 21+ years, every trade in-house.